{"id":984,"date":"2025-07-24T15:26:29","date_gmt":"2025-07-24T13:26:29","guid":{"rendered":"https:\/\/nanteas.com\/?page_id=984"},"modified":"2025-09-16T21:23:56","modified_gmt":"2025-09-16T19:23:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/nanteas.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-block-81484353 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h1 class=\"wp-block-heading\" style=\"font-size:40px\">FAQ<\/h1>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-group\" data-metadata=\"{&quot;isDescendantOfProductDetails&quot;:true}\" data-wp-context=\"{&quot;autoclose&quot;:false,&quot;isOpen&quot;:[]}\" data-wp-interactive=\"woocommerce\/accordion\" class=\"wp-block-woocommerce-accordion-group is-layout-flow wp-block-woocommerce-accordion-group-is-layout-flow\">\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Green Tea&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-1&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" data-style=\"{&quot;typography&quot;:{&quot;fontSize&quot;:&quot;27px&quot;}}\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading has-custom-font-size is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-1\" class=\"accordion-item__toggle\"><span>Marque<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-1-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><strong>Q :<\/strong> Quand NaN Teas a-t-il commenc\u00e9?<br><strong>A :<\/strong> En Novembre 2024&nbsp;<br><br><strong>Q :<\/strong> Que signifie 0\/0?<br><strong>A :<\/strong> En informatique et en math\u00e9matiques, 0\/0 repr\u00e9sente la division de z\u00e9ro par z\u00e9ro, qui est consid\u00e9r\u00e9e comme ind\u00e9finie.<br><br><strong>Q :<\/strong> Comment d\u00e9cririez-vous NaN Teas?<br><strong>A :<\/strong> Ind\u00e9fini, chaleureux et urbain, plein de caract\u00e8re et pr\u00eat \u00e0 surprendre vos sens.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Light Oolong&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-2&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-2\" class=\"accordion-item__toggle\"><span>Produit<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-2-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><strong>Q :<\/strong> D'o\u00f9 viennent les NaN Teas?<br><strong>A :<\/strong> Nos th\u00e9s proviennent directement de Ta\u00efwan.&nbsp;<\/p>\n\n\n\n<p><strong>Q :<\/strong> Comment brasser NaN Teas?<br><strong>A :<\/strong> Les instructions d\u2019infusion varient selon le type de th\u00e9. Chaque page produit pr\u00e9cise la temp\u00e9rature de l\u2019eau, la dur\u00e9e d\u2019infusion et la quantit\u00e9 recommand\u00e9e.<\/p>\n\n\n\n<p><strong>Q :<\/strong> Puis-je faire de l'infusion \u00e0 froid avec NaN Teas?<br><strong>A :<\/strong> Oui, l'infusion \u00e0 froid est particuli\u00e8rement rafra\u00eechissante en \u00e9t\u00e9. Les instructions d'infusion sont disponibles sur la page de chaque produit.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Roasted Oolong&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-3&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-3\" class=\"accordion-item__toggle\"><span>Stockage et entretien<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-3-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><strong>Q :<\/strong> Dois-je conserver NaN Teas au r\u00e9frig\u00e9rateur?<br><strong>A :<\/strong> Ce n\u2019est pas n\u00e9cessaire, mais pour le th\u00e9 vert, la r\u00e9frig\u00e9ration peut aider \u00e0 prolonger sa fra\u00eecheur.<\/p>\n\n\n\n<p><strong>Q :<\/strong> Combien de temps puis-je conserver les th\u00e9s?<br><strong>A :<\/strong> Pour une saveur optimale, nos th\u00e9s sont \u00e0 consommer dans les deux ans suivant leur achat. Toutefois, s\u2019ils sont conserv\u00e9s dans un endroit frais et sec, \u00e0 l\u2019abri de la lumi\u00e8re et des fortes odeurs, ils peuvent rester agr\u00e9ables bien plus longtemps.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Red Oolong&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-4&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-4\" class=\"accordion-item__toggle\"><span>\u00c9v\u00e9nements &amp; collaborations<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-4-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><strong>Q :<\/strong> O\u00f9 puis-je d\u00e9couvrir les prochains \u00e9v\u00e9nements de NaN Teas?<br><strong>A :<\/strong> Consultez notre page \u00c9v\u00e9nements pour conna\u00eetre les d\u00e9gustations, les pop-ups, les ateliers et les march\u00e9s - chaque \u00e9v\u00e9nement est une occasion d'explorer et de nouer des liens!<\/p>\n\n\n\n<p><strong>Q :<\/strong> Puis-je collaborer avec NaN Teas pour mon entreprise?<br><strong>A :<\/strong> Absolument! Qu'il s'agisse d'ajouts au menu, de sp\u00e9ciaux saisonniers, de ventes en rayon ou de l'organisation d'\u00e9v\u00e9nements, nous aimons travailler en partenariat avec vous ! Contactez-nous \u00e0 l'adresse info@nanteas.com<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Honey Black Tea&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-5&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-5\" class=\"accordion-item__toggle\"><span>Emballage &amp; d\u00e9veloppement durable<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-5-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><strong>Q :<\/strong> Quel est le type d'emballage de NaN Teas?<br><strong>A :<\/strong> Nos th\u00e9s se d\u00e9clinent en feuilles (bo\u00eete et recharge) et en sachets (bo\u00eete et bo\u00eete), con\u00e7us pour pr\u00e9server la fra\u00eecheur et la saveur de chaque infusion.<\/p>\n\n\n\n<p><strong>Q :<\/strong> L\u2019emballage de NaN Teas est-il respectueux de l\u2019environnement?<br><strong>A : <\/strong>Absolument! Nos sachets rechargeables sont enti\u00e8rement composables, toutes les bo\u00eetes en papier sont certifi\u00e9es FSC et nos sachets pyramidaux sont biod\u00e9gradables et fabriqu\u00e9s \u00e0 partir d'amidon de ma\u00efs. Chaque gorg\u00e9e est \u00e0 la fois d\u00e9licieuse et respectueuse de la plan\u00e8te!<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div data-block-name=\"woocommerce\/accordion-item\" data-metadata=\"{&quot;name&quot;:&quot;Black Tea&quot;}\" data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{&quot;id&quot;:&quot;woocommerce-accordion-item-6&quot;,&quot;openByDefault&quot;:false}\" data-wp-init=\"callbacks.initIsOpen\" class=\"wp-block-woocommerce-accordion-item is-layout-flow wp-block-woocommerce-accordion-item-is-layout-flow\">\n<h4 data-block-name=\"woocommerce\/accordion-header\" data-level=\"4\" class=\"wp-block-woocommerce-accordion-header accordion-item__heading is-layout-flow wp-block-woocommerce-accordion-header-is-layout-flow\"><button aria-expanded=\"false\" aria-controls=\"woocommerce-accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"woocommerce-accordion-item-6\" class=\"accordion-item__toggle\"><span>Autres<\/span><span class=\"accordion-item__toggle-icon has-icon-plus\" style=\"width:1.2em;height:1.2em\"><svg width=\"1.2em\" height=\"1.2em\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11 12.5V17.5H12.5V12.5H17.5V11H12.5V6H11V11H6V12.5H11Z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button><\/h4>\n\n\n\n<div inert aria-labelledby=\"woocommerce-accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"woocommerce-accordion-item-6-panel\" role=\"region\" data-block-name=\"woocommerce\/accordion-panel\" data-is-selected=\"true\" class=\"wp-block-woocommerce-accordion-panel\"><div class=\"accordion-content__wrapper is-layout-flow wp-block-woocommerce-accordion-panel-is-layout-flow\">\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FAQ<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"FAQ \u2013 Frequently asked questions and answers | NaN Teas","_seopress_titles_desc":"Explore Faq from NaNTeas - premium quality, thoughtfully packaged, perfect for everyday enjoyment or gifting.","_seopress_robots_index":"","_uag_custom_page_level_css":"","_swt_meta_header_display":false,"_swt_meta_footer_display":false,"_swt_meta_site_title_display":false,"_swt_meta_sticky_header":false,"_swt_meta_transparent_header":false,"footnotes":""},"class_list":["post-984","page","type-page","status-publish","hentry"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Jessie","author_link":"https:\/\/nanteas.com\/fr\/author\/jessie\/"},"uagb_comment_info":0,"uagb_excerpt":"FAQ","_links":{"self":[{"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/pages\/984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/comments?post=984"}],"version-history":[{"count":0,"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/pages\/984\/revisions"}],"wp:attachment":[{"href":"https:\/\/nanteas.com\/fr\/wp-json\/wp\/v2\/media?parent=984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}